Effective Date: [26-02-2025]

Last Updated: [12-03-2025]

Welcome to Physicsolver! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (physicsolver.com) and services.

1. Information We Collect

We collect different types of information to enhance your learning experience and improve our services. The information we collect includes:

a. Personal Information

When you sign up for an account or enroll in a course, we may collect the following details:

• Name

• Email address

• Phone number (if provided)

• Payment details (for refundable fee processing)

b. Non-Personal Information

We also collect data that does not personally identify you, such as:

• Browser type and version

• Device type (mobile, tablet, or desktop)

• IP address

• Pages visited on our website

• Time spent on our website

• Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

• Provide access to free and premium learning materials

• Process course enrollments and refundable fee payments

• Personalize your learning experience

• Improve our website, content, and services

• Send important updates, newsletters, and promotional content (you can opt out anytime)

• Respond to inquiries and provide customer support

• Ensure security and prevent fraudulent activities

3. Refundable Fee Policy

Some of our courses may require a small refundable fee to encourage commitment and seriousness in learning. This fee is fully refundable upon successful course completion. To qualify for the refund, students must:

• Complete all course modules

• Pass the required assessments (if applicable)

• Follow the guidelines provided at the start of the course

Refunds will be processed within 30 days after verification.

4. Cookies and Tracking Technologies

Physicsolver uses cookies and similar tracking technologies to:

• Enhance user experience

• Store user preferences

• Track website traffic and usage patterns

You can manage or disable cookies through your browser settings, but doing so may affect your experience on our website.

5. Sharing and Disclosure of Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

• Service Providers: We may share necessary information with third-party service providers who help us run our website and process payments.

• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

• Business Transfers: If Physicsolver undergoes a merger, acquisition, or sale, your information may be transferred to the new entity.

6. Data Security

We take security seriously and use appropriate measures to protect your personal information from unauthorized access, alteration, or loss. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their policies before providing any personal information.

8. Your Rights and Choices

You have the right to:

• Access and update your personal information

• Request deletion of your account and associated data

• Opt out of marketing communications

• Manage cookie preferences

To exercise these rights, please contact us at mail@sourabhsrivastava.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Physicsolver Team
Email: mail@sourabhsrivastava.com
Website: physicsolver.com

Thank you for trusting Physicsolver. We are committed to providing quality education while protecting your privacy!